1.Communication is to be established between workers and the management in order to bridge the traditional gulf between the two.
2.To establish a rapport between managers and the managed.
3.To ensure creative contribution of trade unions to avoid industrial conflicts, to safeguard the interests of workers on the one hand and the management on the other hand, to avoid unhealthy, unethical atmosphere in an industry.
4.To lay down such considerations which may promote understanding, creativity and cooperativeness to raise industrial productivity,to ensure better workers’ participation.
•5. Liaison between outside group and personnel offices as well as with various levels of management.
•6. Legal including drafting regulations, rules, law of orders, and construction and interpretation.
•7. Position classification, including over-all direction, of job analysis, salary or wage administration, wage surveys, and pay schedules.
•8. Recruitment and employment of employees.
•9. Employment testing, including intelligence tests, mechanical aptitude tests, achievements tests, etc.
•10. Training including apperentices,production workers, foreman and executives.
•11. Performance report or merit rating.
•12. Medical and health services.
•13. Safety service, including first aid training.
•14. Employee record for all purposes.
•15. Controls through operation surveys, fiscal research and analysis.
•16. Benefit, retirement, and pension programmes.