Evaluation of Training

“Evaluation leads to controlling and correcting the training programme. Hamblin suggested five levels at which evaluation of training can take place.
1.Reactions : Training programme is evaluated on the basis of trainee’s reactions to the usefulness of coverage of the matter, depth of the course content, method of presentation, teaching methods etc.
2.Learning : Training programme, trainer’s ability and trainee ability are evaluated on the basis of quantity of content learned and time in which it is learned and learner’s ability to use or apply, the content he learned.
3. Job Behavior : This evaluation includes the manner and extent to which the trainee has applied his learning to his job.
4. Organization : This evaluation measures the use of training, learning and change in the job behaviour of the department/organisation in the form of increased productivity, quality,morale, sales turnover etc.
5. Ultimate Value : It is the measurement of ultimate result of the contributions of the training programme to the company goals like survival, growth, profitability etc. and to the individual goals like development of personality and social goals like maximizing social benefit.